SMS Opt-In  ·  New

Collect Pharmacy SMS Opt-Ins for Refill and Pickup Alerts

Capture patient consent for prescription refill reminders and pickup texts, with alert preferences, privacy controls, and a signed SMS authorization.

Frost theme
formbuilder.ai/f/pharmacy-prescription-refill-reminder-pickup-notification-sms-opt-in-form
Pharmacy Prescription Refill Reminder & Pickup Notification SMS Opt-In Form
Patient Full Name
· · ·
Patient Date of Birth
· · ·
Mobile Phone Number for Text Ale
· · ·
Submit

This pharmacy SMS opt-in form template gives your pharmacy a simple way to collect documented consent before sending automated prescription text messages. Patients enter their name, date of birth, mobile number, email, pharmacy location, and prescription number or patient ID. They then choose which alerts they want to receive, such as refill reminders, pickup notifications, and status updates. They can set how many days before a refill is due to be reminded, select a preferred language, and decide whether medication names appear in messages or only their prescription number for added privacy.

The template is designed for independent and chain pharmacies, specialty and compounding pharmacies, and clinic dispensaries. It helps support medication adherence while cutting down on reminder calls and missed pickups. A dedicated consent section explains message frequency, data rates, STOP and HELP keywords, and the fact that standard texts are not encrypted. Patients confirm they own or are authorized to use the mobile number and acknowledge the privacy risk. They can separately opt in to savings offers and wellness tips, which keeps promotional messages distinct from prescription alerts.

Because caregivers often manage medications for loved ones, an authorized representative can complete the form on the patient's behalf, and it captures a signature from the patient or representative. Use it to keep clear opt-in records, honor each patient's privacy preferences, and launch a reliable text alert program faster. Add links to your SMS Terms, Privacy Policy, and Notice of Privacy Practices, then start enrolling patients online or at the counter.

3 Pages
17 Questions
~6min To complete
Free Included on every plan
Field types Dropdown ×3 Full Name ×2 Date ×2 Phone Email Short Text Multiple Choice Yes / No switch termsandconditions singlecheckbox Single Choice Signature

Questions in this template

Free template

The exact questions included — customize any of them to fit your needs.

Page 1 Patient & Pharmacy Details 6 questions
Patient & Pharmacy Details
1 Patient Full Name * Full Name
2 Patient Date of Birth * Date
3 Mobile Phone Number for Text Alerts * Phone
4 Email Address Email
5 Your Pharmacy Location * Dropdown
6 Prescription Number or Pharmacy Patient ID Short Text
Page 2 Text Alert Preferences 5 questions
Text Alert Preferences
1 Which text alerts would you like to receive? Select all that apply. * Multiple Choice
2 How many days before your refill is due should we remind you? Dropdown
3 Preferred Language for Text Messages * Dropdown
4 Include medication names in your text alerts? If No, we'll refer only to your prescription number for added privacy. * Yes / No
5 Also send me pharmacy savings offers, promotions, and wellness tips by text switch
Page 3 Consent & Authorization 6 questions
Consent & Authorization
By opting in, you agree to receive recurring automated text messages from our pharmacy about your prescriptions at the mobile number provided. These include refill reminders, pickup notifications, and status updates. Promotional offers are sent only if you chose to receive them. Message frequency varies based on your prescription activity. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance. Consent is not required to fill your prescriptions or make any purchase. Standard text messages are not encrypted, so anyone with access to your phone may be able to read your alerts. Please review our SMS Terms, Privacy Policy, and Notice of Privacy Practices for full details.
1 I confirm I am the owner or authorized user of the mobile number provided. I agree to receive automated prescription text alerts from this pharmacy, and I accept the SMS Terms and Privacy Policy. * termsandconditions
2 I understand that text messages are not encrypted and may contain limited health information, and I accept this risk. * singlecheckbox
3 I am completing this form as * Single Choice
4 Representative's Full Name (if signing on behalf of the patient) Full Name
5 Signature of Patient or Authorized Representative * Signature
6 Date Signed * Date

How to use this template

Click "Use This Template Free" to open it in the FormBuilder editor. From there you can add, remove, or reorder fields with drag-and-drop, switch themes for instant restyling, add your logo, configure email notifications, and set your success message. When ready, publish with a unique link and start collecting responses immediately.

  • Ready-to-use structure — pre-configured fields out of the box
  • Applied "Frost" theme — fonts, colors, and layout already set
  • Mobile-responsive — works on every device without extra configuration
  • Fully editable with drag-and-drop — change anything in seconds
  • Included on every plan — try it free for 7 days

Use this template

Included on every plan. Open in the editor, customize, and publish in minutes.

Use This Template Free Preview the form
Category Signup
Subcategory SMS Opt-In
Theme Frost
Badge New
Price Free
Coding required None

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