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Technology Survey · Pro

Assess Your Enterprise Software & IT Satisfaction

Gather actionable insights on your organization's software stack and IT infrastructure performance with this comprehensive satisfaction survey template.

Use This Template Free Preview

Neo theme

formbuilder.ai/f/enterprise-software-stack-it-infrastructure-satisfaction-survey

Enterprise Software Stack & IT Infrastructure Satisfaction Survey

Full Name

· · ·

Work Email Address

· · ·

Job Title / Role

· · ·

Submit

The Enterprise Software Stack & IT Infrastructure Satisfaction Survey template helps IT leaders, operations managers, and decision-makers collect structured feedback on how well their technology environment supports business goals. It covers everything from core software tool ratings to network reliability, disaster recovery, and internal IT support effectiveness.

Designed for mid-size to large organizations, this template captures respondent and organization profile data alongside detailed satisfaction ratings, pain point identification, and NPS-style recommendation scores. It enables you to benchmark your current stack, prioritize improvements, and justify technology investments with real employee data.

Whether you're conducting an annual IT review, preparing for a digital transformation initiative, or evaluating vendor performance, this survey template gives you a repeatable, professional framework to surface the most critical insights across your enterprise technology ecosystem.

3 Pages

20 Questions

~7min To complete

Free No credit card needed

Field types Dropdown ×3 Scale Rating ×3 Multiple Choice ×2 Likert Scale ×2 Long Text ×2 Full Name Email Short Text choicematrix NPS Score ranking Single Choice Priority Selection

Questions in this template

Free template

The exact questions included — customize any of them to fit your needs.

Page 1 Respondent & Organization Profile 6 questions

Respondent & Organization Profile

1 Full Name * Full Name

2 Work Email Address * Email

3 Job Title / Role * Short Text

4 Department * Dropdown

5 Organization Size * Dropdown

6 Industry * Dropdown

Page 2 Software Stack & Tool Satisfaction 6 questions

Enterprise Software Stack Evaluation

Please rate your satisfaction with the core software tools your organization currently uses.

1 Which enterprise software categories does your organization actively use? * Multiple Choice

2 Rate your satisfaction with the following software aspects * choicematrix

3 Our current software stack adequately supports day-to-day business operations * Likert Scale

4 How likely are you to recommend your organization's current software stack to a peer at another company? * NPS Score

5 Rank the following factors by importance when evaluating enterprise software * ranking

6 What is the biggest pain point or gap in your current software stack? Long Text

Page 3 IT Infrastructure & Overall Feedback 8 questions

IT Infrastructure Satisfaction

Now let's evaluate the underlying infrastructure that supports your enterprise environment.

1 How satisfied are you with your organization's network performance and reliability? * Scale Rating

2 How satisfied are you with your organization's data backup and disaster recovery capabilities? * Scale Rating

3 How satisfied are you with the speed and effectiveness of internal IT support? * Scale Rating

4 How would you describe your organization's cloud migration status? * Single Choice

5 Our IT infrastructure meets current security and compliance requirements * Likert Scale

6 How urgent is the need for a major IT infrastructure upgrade at your organization? * Priority Selection

7 Which IT infrastructure improvements would have the greatest impact? Multiple Choice

8 Any additional comments or suggestions regarding your enterprise software stack or IT infrastructure? Long Text

How to use this template

Click "Use This Template Free" to open it in the FormBuilder editor. From there you can add, remove, or reorder fields with drag-and-drop, switch themes for instant restyling, add your logo, configure email notifications, and set your success message. When ready, publish with a unique link and start collecting responses immediately.