Terms of Use


This policy is about how Formbuilder uses and processes your data (emails, respondent answers, etc.) when you create an account with us. Your privacy is one of our fundamental commitments, and therefore, we take utmost care to process your personal data in accordance with the principles set forth in the applicable legislation. Formbuilder respects your right to privacy and is committed to safeguarding the privacy of its customers and website visitors.

Cookie Policy

Our platform uses different cookies for different purposes. Some of them are required in order to provide you with our services, while others are used for marketing purposes such as Google Ads. If you wish, you can limit or delete the cookies by using the options included in the pop-up banner on our Site or by using your internet browser settings. You can only refuse the cookies that are not strictly necessary for the site’s functionality.

Information we collect

We collect your personal information directly from you when you register to use Formbuilder’s products and services, when you sign up for a free trial of our products and services, when you contact us via our website contact form, when you submit an online support ticket, when you sent us email or mail, when you sign-up online for our newsletter, or when you apply for a job. We don’t use form data other than as described in this privacy policy without our Customers’ consent. Personal information a form responder includes in a form belongs to the responder, unless the responder has given rights in that information to the Customer who provided them with the form. We don’t sell Customers’ form data, nor do we make it available to third parties without the Customer’s permission.

Where is my data/information processed?

Your information (not your respondents’ answers) might be processed in countries that don’t have the same data protection laws as those in your jurisdiction. You agree to this by agreeing to our privacy policy.

How long do we retain your information?

We generally retain your information for as long as you have an account with us, or as long as necessary to otherwise to provide services to you, to comply with our legal obligations, resolve disputes, or comply with and enforce our agreements. We shall periodically review and delete/erase personal information that we hold. Data that is deleted from our servers may remain as residual copies on offsite backup media for up to approximately one month afterward.

What if these terms change?

Formbuilder reserves the right to review, alter, update and/or remove portions of this Privacy Policy in the future. If we change anything, there’s a chance you’ll have to accept the changes before continuing to use our Formbuilder. If you don’t agree to the changes, you’ll have to stop using Formbuilder. By using our services or visiting our websites, you consent to the above-described disclosures.

Contact Information

If you have any questions, comments or concerns about the privacy notice or would like to request additional information regarding our privacy practices, please contact us at: info@formbuilder.com