General

This policy explains how FormBuilder uses and processes your data (such as emails and respondent answers) when you create an account with us. Your privacy is one of our fundamental commitments, and we take the utmost care to process your personal data in accordance with applicable legislation. FormBuilder respects your right to privacy and is committed to safeguarding the privacy of its customers and website visitors.

Cookie Policy

Our platform uses cookies for various purposes. Some are required to provide you with our services, while others are used for marketing purposes such as Google Ads. You can limit or delete cookies using the options in the cookie consent banner on our site or through your browser settings. Please note that you may only refuse cookies that are not strictly necessary for the site to function.

Information we collect

We collect your personal information directly from you when you register to use FormBuilder's products and services, sign up for a free trial, contact us via our website contact form, submit an online support ticket, send us an email, sign up for our newsletter, or apply for a job. We do not use form data other than as described in this privacy policy without our customers' consent. Personal information that a form responder includes in a form belongs to the responder, unless the responder has granted rights in that information to the customer who provided the form. We do not sell customers' form data, nor do we make it available to third parties without the customer's permission.

Where is my data/information processed?

Your account information (not your respondents' answers) may be processed in countries that do not have the same data protection laws as those in your jurisdiction. By using our services, you acknowledge and agree to this as outlined in our privacy policy.

How long do we retain your information?

We generally retain your information for as long as you have an account with us, or as long as necessary to provide services to you, comply with our legal obligations, resolve disputes, or enforce our agreements. We periodically review and delete personal information that we hold. Data removed from our servers may remain as residual copies on offsite backup media for up to approximately one month afterward.

What if these terms change?

FormBuilder reserves the right to review, alter, update, or remove portions of these Terms at any time. If we make changes, you may be required to accept the updated terms before continuing to use FormBuilder. If you do not agree to the changes, you must discontinue use of our services. By using our services or visiting our website, you consent to the disclosures described herein.

Contact Information

If you have any questions, comments, or concerns about these terms, or would like to request additional information, please contact us at: [email protected]

You can also reach us through our contact page.