FormBuilder FAQ

FormBuilder.ai is a powerful online form builder that lets you create professional forms, surveys, quizzes, and polls without any coding. It features an intuitive drag-and-drop editor, real-time form analytics, customizable design options, email notifications, and team collaboration tools. Whether you need a simple contact form or a complex multi-step survey, FormBuilder.ai helps businesses of all sizes collect data, generate leads, and automate workflows through beautiful, responsive online forms.

Creating a form with FormBuilder.ai takes just a few minutes. Sign up for a free account, click 'Create Form,' and use the drag-and-drop editor to add fields like text inputs, email, phone, dropdowns, checkboxes, file uploads, and more. Customize your form's appearance with colors, fonts, and background images to match your brand. Once your form is ready, click 'Save' and share it using the generated URL, or embed it directly on your website. You'll start receiving responses immediately — no coding required.

Yes, FormBuilder.ai offers a free plan that includes up to 5 forms, 100 monthly submissions, 100 MB of storage, basic customization, and form analytics. No credit card is required to get started. For businesses that need more forms, higher submission limits, advanced customization, email notifications, and the ability to remove FormBuilder branding, paid plans start at $7.99 per month. Check our pricing page for full details.

No, you don't need any coding or technical experience to create forms with FormBuilder.ai. The platform uses an intuitive drag-and-drop interface that makes form building incredibly simple. Just select the field types you want, drag them onto your form canvas, and customize them to your needs. You can build professional-looking forms in minutes — whether you're creating a basic contact form or a detailed multi-step survey.

FormBuilder.ai's drag-and-drop editor is the core of the form creation experience. It allows you to visually build your forms by selecting field types from a sidebar panel and dragging them onto your form canvas. You can rearrange fields by dragging them up or down, configure field properties like labels, placeholders, validation rules, and required status. The editor also includes Design, Schedule, and Logic tabs for advanced form configuration.

FormBuilder.ai offers a comprehensive set of field types to build any form you need. Available fields include Short Text, Long Text, Email, Phone Number, Dropdown Select, Multiple Choice, Checkboxes, Date Picker, File Upload, Number, Rating Scale, and more. Each field can be configured with custom labels, placeholder text, validation rules, help text, and required/optional settings.

Yes, FormBuilder.ai provides extensive design customization options so your forms match your brand identity. You can change background colors, add custom color palettes, adjust opacity settings, upload images, modify fonts, and style individual form fields. The Appearance settings let you control the title display, background color from a preset palette or custom HEX values, and opacity levels. On paid plans, you can also remove the FormBuilder branding for a fully white-label experience.

Yes, FormBuilder.ai includes a Logic feature in the form editor that lets you create conditional rules for your form fields. With logic, you can show or hide specific questions based on how respondents answer previous questions. This creates a dynamic, personalized form experience that keeps your forms relevant and reduces abandonment by only showing questions that apply to each respondent.

Yes, FormBuilder.ai includes a Schedule feature in the form editor. You can set specific start and end dates for your form, making it automatically available and unavailable at the times you choose. This is particularly useful for event registrations, limited-time surveys, contest entries, and seasonal promotions where you want to control exactly when respondents can submit.

Yes, FormBuilder.ai supports file upload fields in your forms. You can add a file upload component that allows respondents to attach documents, images, PDFs, and other files when submitting a form. This is useful for job application forms, service request forms, insurance claims, and any scenario where supporting documents are needed. Storage limits vary by plan, from 100 MB on the Free plan to 100 GB on the Premium plan.

Yes, you can easily duplicate any form in FormBuilder.ai. In the My Forms section of your dashboard, find the form you want to copy and click the Duplicate button. This creates an exact copy of the form including all fields, settings, and design customizations. Duplicating forms is useful when you want to create variations of existing forms or use a previous form as a starting template for a new one.

Yes, FormBuilder.ai includes a Templates section accessible from the sidebar in your dashboard. Templates provide pre-built form structures for common use cases so you can get started quickly instead of building from scratch. Simply choose a template, customize it to your needs, and publish. New templates are added regularly to cover more industries and form types.

When you create a form in FormBuilder.ai, a unique shareable URL is automatically generated. You can copy this link and share it via email, social media, messaging apps, or any other channel. You can also embed the form directly on your website. Anyone with the link can open and submit the form from any device — desktop, tablet, or smartphone. This makes it easy to reach respondents wherever they are.

FormBuilder.ai makes it easy to embed forms on any website. After creating your form, copy the shareable link and use it to embed the form via an iframe or direct link on your website, landing page, or blog. The form will be fully responsive and adapt to the container size, ensuring a great experience for visitors on desktop, tablet, and mobile devices.

Yes, all forms created with FormBuilder.ai are fully responsive and optimized for mobile devices. Your forms will look great and function perfectly on smartphones, tablets, and desktop computers. Respondents can fill out and submit your forms from any device using any modern web browser. The FormBuilder.ai dashboard is also accessible from mobile browsers, so you can manage your forms and view submissions on the go.

All form submissions are collected in the Submissions section of your FormBuilder.ai dashboard. You can view individual responses, filter them by criteria, search through submissions, and sort them by date. Responses can be downloaded for offline analysis, printed for record-keeping, or shared with team members via a secure link. The dashboard also shows unviewed submission counts so you never miss a new response.

Yes, FormBuilder.ai supports email notifications for new form submissions. Once enabled in your form settings, you'll receive an email alert every time someone fills out and submits your form. This feature is available on the Starter plan and above. If you add collaborators to your form, each team member can subscribe individually to get notified of new responses. You can also receive browser notifications for real-time alerts.

No, FormBuilder.ai only records responses after a form has been fully completed and submitted by the respondent. Partial submissions that are abandoned before the submit button is clicked are not stored as responses. However, your form analytics will show the abandonment rate, which tells you the percentage of people who opened your form but didn't complete it.

Submitted form responses cannot be directly edited within FormBuilder.ai to preserve data integrity. If you need to modify or correct a response, you can download your results to a spreadsheet where you can manually edit the submissions. This approach ensures that the original form data remains accurate and unaltered in the system.

Response limits refer to the maximum number of form submissions you can receive per month based on your plan. The Free plan includes 100 monthly submissions, Starter includes 1,500, Pro includes 3,500, and Premium includes 10,000 monthly submissions. Each plan also has a total submission cap. View our pricing page for complete details.

If you reach your monthly submission limit, new submissions will not be accepted until the next billing cycle resets your count, or you upgrade to a higher plan. To avoid missing responses, you can monitor your usage from the dashboard and upgrade proactively. FormBuilder.ai offers flexible plan upgrades that take effect immediately.

FormBuilder.ai includes a built-in analytics dashboard that gives you valuable insights into your form's performance. Key metrics include total submissions over time (daily, monthly, yearly), abandonment rate, average completion duration, response trends with completed vs. unread breakdowns, submission scores, and form view counts. The analytics are displayed as visual charts and graphs, making it easy to identify trends, optimize your forms, and make data-driven decisions.

The FormBuilder.ai dashboard is your central hub for managing all your forms and data. It displays your Top Forms ranked by submissions, Key Analytics including abandonment rate and average completion duration, Recent Activity showing form creation and submission events, and Response Trends with visual line charts over the last 7 days. You can also see your form count, unviewed submissions across all forms, and quick links to view submissions and review analytics.

FormBuilder.ai offers four pricing tiers: Free ($0/month) with 5 forms and 100 monthly submissions; Starter ($7.99/month) with 20 forms and 1,500 monthly submissions; Pro ($14.99/month) with 50 forms, 3,500 monthly submissions, and up to 5 users; and Premium ($59.99/month) with 100 forms, 10,000 monthly submissions, up to 10 users, advanced analytics with export, and full customization with no branding. Annual billing is available with a 20% discount. View our complete pricing details.

The number of forms you can create depends on your plan. The Free plan allows up to 5 forms. The Starter plan ($7.99/month) allows up to 20 forms. The Pro plan ($14.99/month) allows up to 50 forms. The Premium plan ($59.99/month) allows up to 100 forms. Each plan also comes with different limits for monthly submissions, total submissions, storage space, and fields per form.

Yes, you can remove the FormBuilder branding from your forms on the Pro plan ($14.99/month) and Premium plan ($59.99/month). This gives your forms a clean, white-label look that presents your brand professionally without any third-party attribution. The Free and Starter plans display FormBuilder branding on published forms.

Yes, you can cancel your FormBuilder.ai subscription at any time. There are no cancellation fees or long-term contracts. If you cancel, your account will continue to work until the end of your current billing period, then revert to the Free plan. Your forms and data will be preserved, but plan limits will apply based on the Free tier.

Yes, FormBuilder.ai takes a security-first approach to data collection. All form data is transmitted over encrypted connections, and your data is stored on secure servers. We apply reasonable technical and organizational measures to protect personal data, including access controls, encryption, and secure storage environments. We don't sell customer form data or make it available to third parties without permission. Personal information that a form responder submits belongs to the responder unless they have given rights to the form owner.

Yes, FormBuilder.ai supports team collaboration. You can invite team members to work on forms together, and the Pro plan supports up to 5 users while the Premium plan supports up to 10 users. Team members can help build and edit forms, view submissions, and manage responses. The Team feature with advanced collaboration tools is also coming soon, allowing even more seamless teamwork.

You can update your account email address and password from your Account Settings in the FormBuilder.ai dashboard. Navigate to your profile settings, enter your new email address or choose a new password, and save the changes. Make sure to use a valid email address as it's used for account recovery and submission notifications.

You can delete your FormBuilder.ai account from your account settings, or by contacting our support team at info@formbuilder.ai. Please note that account deletion is permanent — all your forms, submissions, and data will be removed. We aim to give a 10-day notice period before final deletion. You can also discontinue participation and access to FormBuilder services at any time without deleting your account.

While both forms and surveys collect information from respondents, they serve different purposes. Forms are typically used for structured data collection like contact details, registrations, orders, and applications. Surveys are designed to gather opinions, feedback, and insights through various question types like multiple choice, rating scales, and open-ended questions. FormBuilder.ai supports both — you can create simple data collection forms as well as interactive surveys with its drag-and-drop builder.

Absolutely. FormBuilder.ai is widely used for lead generation. You can create lead capture forms with fields for name, email, phone, company, and any other qualifying information. Share the form link on your website, social media, or email campaigns to collect leads. With email notifications, you'll be alerted instantly when a new lead submits your form. The responses section lets you manage and export all your leads in one place.

Yes, FormBuilder.ai is ideal for creating customer feedback forms and satisfaction surveys. You can add rating scales, multiple choice questions, open-ended text fields, and dropdown menus to capture detailed feedback. The built-in analytics help you track submission trends over time, monitor response volumes, and identify patterns in customer sentiment. Share your survey via link, email, or embed it on your website to collect feedback at every touchpoint.

Yes, FormBuilder.ai is designed to be accessible and affordable for businesses of all sizes. Small businesses benefit from the free plan to get started, affordable paid plans starting at $7.99/month, no coding required, and a simple interface that anyone on the team can use. Whether you need contact forms for your website, customer feedback surveys, order forms, or event registration, FormBuilder.ai provides the tools to collect data professionally without hiring a developer.

FormBuilder.ai stands out with its combination of simplicity, powerful features, and affordability. The platform offers an intuitive drag-and-drop editor, built-in form analytics with abandonment tracking and response trends, flexible design customization, team collaboration, email and browser notifications, and a clean dashboard that gives you a complete overview of all your forms at a glance. Unlike many competitors, FormBuilder.ai provides meaningful analytics on the free plan and offers premium features at a fraction of the cost of tools like Typeform or Jotform.

While Google Forms is a free, basic form tool, FormBuilder.ai offers significantly more advanced features for businesses and professionals. FormBuilder.ai provides superior design customization with custom colors, backgrounds, and branding options. It includes built-in form analytics with visual charts and graphs, abandonment tracking, and response trends. You also get team collaboration, email and browser notifications, and a more polished, professional form experience that reflects your brand.

FormBuilder.ai supports multiple languages in its interface, with a language selector available in the top navigation bar. You can create forms in any language by typing your field labels, placeholder text, and descriptions in the language of your choice. This makes FormBuilder.ai suitable for international businesses and organizations that need to collect data from respondents around the world.

You can reach FormBuilder.ai support through multiple channels. Email us at info@formbuilder.ai, call us at +1 (415) 805-9754, or use the contact form on our website. Our team is available to help with technical questions, account issues, and any other inquiries.