نظرة عامة

This policy explains how FormBuilder collects, uses, and protects your data when you create an account or use our services. Your privacy is one of our fundamental commitments, and we take the utmost care to process your personal data in accordance with applicable legislation.

المعلومات التي نجمعها

We collect your personal information directly from you when you register to use FormBuilder, sign up for a free trial, contact us via our website, submit a support ticket, or send us an email. This includes your name, email address, and any other information you provide during signup. We also collect usage data such as pages visited, features used, and device information. We do not use form response data other than as described in this policy without our customers' consent. Personal information that a form responder includes in a form belongs to the responder, unless the responder has granted rights in that information to the form owner. We do not sell customers' form data, nor do we make it available to third parties without the customer's permission.

كيف نستخدم معلوماتك

We use your information to provide and improve our services, process transactions, send service-related communications, respond to support requests, and ensure the security of your account. We may also use anonymized, aggregated data to analyze usage trends and improve our platform. When you use our AI-powered features (such as AI form generation), your prompts and form-related content are sent to Anthropic's Claude API for processing. Anthropic processes this data solely to generate a response and does not use it to train AI models. No form response data or personal information of your respondents is sent to AI providers.

بيانات مستخدم Google

FormBuilder integrates with Google services to provide features such as Google Forms Import and Google Sheets sync. This section describes how we handle data received from Google APIs, in accordance with the Google API Services User Data Policy.

البيانات التي يتم الوصول إليها

When you connect your Google account, FormBuilder accesses the following data: your Google Forms (form structure, questions, and settings), existing form responses, and Google Sheets spreadsheets you select for integration. We also receive your Google account email address and profile name for authentication purposes.

كيف نستخدم بيانات Google

Google Forms data is used solely to import your forms and responses into FormBuilder so you can manage them on our platform. Google Sheets data is used solely to sync your form submissions to the spreadsheet you choose. Your Google account information is used only to authenticate your connection. We do not use Google user data for advertising, analytics, or any purpose unrelated to the features you explicitly enable.

مشاركة البيانات

We do not share, sell, or transfer Google user data to any third parties. Google data stays within your FormBuilder account and is only accessible by you and your workspace members. The only exception is infrastructure providers (such as our hosting and database services) that process data on our behalf under strict confidentiality agreements, solely to operate the platform.

التخزين والحماية

Google user data is stored in encrypted databases using AES-256 encryption at rest and TLS 1.2+ encryption in transit. Access to Google user data is restricted to authorized systems only — employee access is limited on a strict need-to-know basis and requires authentication. We conduct regular security reviews and maintain access logs to protect your data.

الاحتفاظ والحذف

Imported Google Forms data is retained in your FormBuilder account for as long as you keep it. You can delete any imported form or its responses at any time from your dashboard. When you disconnect your Google account or delete your FormBuilder account, all associated Google user data is permanently deleted from all systems, including backups, within 30 days. You can also request deletion of your Google data at any time by contacting us at [email protected].

FormBuilder does not use Google user data to train artificial intelligence or machine learning models. Our AI features use the Anthropic Claude API for processing and do not send any Google user data to AI providers.

ملفات تعريف الارتباط والتتبع

Our platform uses cookies for various purposes. Some are required to provide you with our services, while others are used for analytics and marketing purposes such as Google Analytics and Google Ads. You can limit or delete cookies using the options in the cookie consent banner on our site or through your browser settings. Please note that you may only refuse cookies that are not strictly necessary for the site to function.

خدمات الطرف الثالث

We use trusted third-party services to operate our platform. These include Stripe for payment processing, Cloudflare for security and performance, and Google Analytics for usage analytics. If you choose to enable integrations such as Google Sheets, your form response data will be sent to those services on your behalf. These providers only receive the data necessary to perform their services and are bound by their own privacy policies.

تخزين البيانات والأمان

The security of your personal data is important to us. We apply reasonable technical and organizational measures to protect it, including limiting access, encrypting data where appropriate, and storing it in secure environments. Your account information may be processed in countries that do not have the same data protection laws as those in your jurisdiction. By using our services, you acknowledge and agree to this. لمزيد من التفاصيل، قم بزيارة صفحة الأمان.

الاحتفاظ بالبيانات

We retain your information for as long as you have an account with us, or as long as necessary to provide services to you, comply with legal obligations, resolve disputes, or enforce our agreements. When you delete your account, we remove your personal data from our active systems. Data removed from our servers may remain as residual copies on backup media for up to approximately one month afterward.

حقوقك

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of your data or ask us to restrict its processing by contacting us. If you wish to delete your account entirely, you can do so from your account settings or by contacting our support team.

معلومات الاتصال

If you have any questions, comments, or concerns about this privacy policy, please contact us at: [email protected]

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